Grow

Sustainably

Too many employees lack a basic financial safety net to protect their families during some of life’s toughest challenges. At the same time, companies are looking for help navigating the complexities of state and federal employee leave rules while providing a compelling package of benefits to attract top talent. In short, the need for what we do has never been greater, and we’re investing in our growth to meet these needs across many fronts.

Expanding

our reach in the U.S.

In the U.S., our expansion into the dental market earlier this decade continued to pay dividends as we deepen relationships with existing customers, attract new ones to our full suite of benefits, and build our brand with customers. Our new stop loss product, which limits companies’ exposure to high medical claims, has also proven an attractive offering for customers. Additions to our absence management services through our acquisition of LeaveLogic and the launch of our HR Connect platform are making it easier for customers to digitally access and manage their leave benefits. And through our Colonial Life business, we’ve opened new territory offices and added hundreds of new sales representatives to better reach underserved areas.

Growing

our international presence

We continue to expand our presence in Europe as well. Our acquisition of Pramerica Źycie, a financial protection provider in Poland, positions us well to grow in a market where benefits are distributed through the workplace. And in the U.K., we launched a new benefits offering last year called Benni to enhance access to voluntary benefits in that market.

Investing

in the customer experience

The experience of our customers when they interact with us is just as important, and we’re making significant investments to enhance our operations. We’re redesigning nearly every aspect of a customer’s journey with Unum by deploying new technology and business processes to create a digital experience that’s easy, intuitive, and responsive to their needs.